| Job Location | Riyadh, Saudi Arabia |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
Do you match this profile?Do you have previous Client treatment experience in luxury retail?Are you highly client-focused, result-driven, and organized?Are you a supportive team player, positive and constructive at all times?If so, apply for this job!What do we expect from you?You will be the local liaison for client departments, implementing result-driven initiatives and guidelines aiming at improving client journey in a consistent manner.You will ensure differentiating and upscaling client experiences and services delivered in KSA.You will coordinate and implement programs in KSA for client experience and collaborate with local & regional teams and boutiques for action plans follow-up.You will run the Client experience aspects of all omnichannel projects and implement consumables strategies and sourcing guidelines for the region (flowers, food & beverages, in-store catering, etc.)You will propose end-to-end enchanting Client experience packages with the aim of increasing engagement and you will monitor Client treatment calendar follow-up tools and support implementation at the Sales Associate level.You will develop local collaboration for best-in-class experiences (hotels, concierges, restaurants, etc.) and update a catalog of activities working closely with the event team.You will design and implement gifting programs and work closely with the local boutiques to ensure program implementation at the Sales Associate level.You will manage and control the stocks for client-centric tools: contact cards, birthday cards, season greetings, books, gifts, invites, catalogs, specific developments (boutique catering menu, etc.)You will monitor the Client treatment & gifting budget with respect to forecasts and timelines andprepare and process purchase orders and invoices.You will spread the Client experience & treatment culture in KSA by providing constant briefing and training to the sales team and by developing and maintaining strong and supportive relationships with cross-functional groups to enhance objectives achievement.You will be the Ambassador of Maison at all levels!By joining the Maison, you are joining a team in which professional development is one of our main focuses.More than a job? it?s an experience!The recruitment process:
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