| Job Location | Riyadh, Saudi Arabia |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Industrial Production |
| Functional Area | Not Mentioned |
?Answer incoming calls and respond to customer?s emails?Management and resolve customer complaintsIdentify and escalate issues to supervisorsProvide product and service information to customersResearch required information using available resourcesResearch, identify, and resolve customer complaints using applicable softwareProcess orders, forms, and applicationRoute calls to appropriate resourcesDocument all call information according to standard operating proceduresRecognize, document, and alert the management team of trends in customer callsFollow up customer calls where necessary?Complete call logs and reports
Keyskills :
Customer ServiceVoice of the CustomerSupervisingNetworking StrategiesCommunication Skills
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