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Call Center Representative - Night Shift

1.00 to 10.00 Years   Riyadh, Saudi Arabia   26 Apr, 2022
Kuwait Food Americana Co
1 Jobs Openings
Job LocationRiyadh, Saudi Arabia
EducationNot Mentioned
Salary$1,000 - $1,500
IndustryCatering, Food Service, & Restaurant
Functional AreaNot Mentioned

Job Description

  • Answer inbound calls in a timely andfriendly manner
  • Evaluate problems and complaints of the callers and provide proper solutions to them
  • Respond to the needs of customers and provide personalized service
  • Provide information on the company?s products or services and generate interest in the offer
  • Upsell products and services
  • Research needed information using available resources
  • Process orders, forms, and applications
  • Route calls to other team members whenever needed
  • Make relevant notes from customer interactions
  • Identify any issues that customers might be struggling with
  • Report on customer feedback

Keyskills :

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