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Call Center Manager

1.00 to 10.00 Years   Riyadh, Saudi Arabia   02 May, 2023
Innovative Care Co / New You Medical Center
1 Jobs Openings
Job LocationRiyadh, Saudi Arabia
EducationNot Mentioned
SalaryNot Mentioned
IndustryMedical Hospital
Functional AreaNot Mentioned

Job Description

  • Take the initiative to guide new call center recruits to meet the companys set deadlines and targets.
  • Understand the organizations requirement to formulate daily targets for the call center activities.
  • Assess the productivity and efficiency of the customer service team by analyzing relevant stats and data.
  • Evaluate performance with key metrics.
  • Train and help call center agents and associates to handle daily tasks with utmost proficiency.
  • Prepare a clear and concise lead report to facilitate management in making appropriate sales decisions.

Keyskills :

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