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Call Center Agent

1.00 to 10.00 Years   Riyadh, Saudi Arabia   19 Feb, 2025
Job LocationRiyadh, Saudi Arabia
EducationNot Mentioned
SalaryNot Mentioned
IndustryAutomotive Dealership & Distributor
Functional AreaNot Mentioned

Job Description

  • Answer inbound calls as well as assist customers who have specific inquiries related to different departments of the company or its affiliates.
  • Perform different types of outbound calls depending upon the requirements like providing appointments, telemarketing, surveys, reminders etc.
  • Build customer?s interest in the services and products offered by the company.
  • Provide personalized customer service of the highest level.
  • Update and maintain the existing databases/system with customer?s current information.
  • Updating IVR Recordings in cases of Promotions/Offers/Price Change/others if required.
  • Other duties as assigned.

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