Assistant Operational Manager

1.00 to 10.00 Years Riyadh, Saudi Arabia 11 Jun, 2023

Direct and supervise retail staff across several retail outlets to ensure they meet set objectives
Monitor shops and inventory in stores
Provide training to retail employees to develop their skills and enhance their job performance
Ensure compliance with company policies and procedures
Provide solutions that address performance issues in a timely and effective manner
Monitor the activities of the customer service department of retail outlets to ensure a satisfied clientele
Contact store managers and other retail staff to communicate relevant information
Mentor and motivate sales staff to put in their best in order to achieve financial goals
Develop and implement budget and plans for retail operations
Visit retail establishments to ensure efficient and effective management as well as high performance sales
Develop policies for the merchandising of goods in retail stores
Monitor inventory levels to determine the need for stock supply at each retail outlet
Set and regulate product pricing using results of market and demand analysis
Ensure compliance with health/safety policies and procedures at retail sites
Listen to customer complaints to address & resolve their issues
Evaluate operational and financial records to determine sales performance of a retail store.

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