Area Manager (Saudi National) - Fashion | Al Futtaim Retail | Riyadh KSA

Job Description

About the RoleTo manage, administer, coach, and train all administration work functions and enforce policies and procedures in all Kuwait stores. Ensure a continuous review and update of all policies and procedures whilst ensuring compliance with Group Internal Audit guidelines and minimize business risk. Actively contribute to the day-to-day operation of the stores through sound operational knowledge and understanding.??In addition, any new stores or territories that are acquired by Al-Futtaim will be added to the Area Managers responsibility.??Key Specific Accountabilities:

1. Administration & Controls

• Monitor the administration office activity in all locations and ensure that company policies and standard operating procedures are being adhered to.?
• Support the store management teams by ensuring there are fully trained and competent users on store operating systems (SAP, ECC.6, Retail Pro) to avoid discrepancies and risk to the business.
• Assist the store management and administration teams to ensure all till discrepancies are thoroughly investigated, recorded, analysed and reported to the Process & Compliance Manager for further action in case of any dispute.?
• Ensure all stock takes and physical inventory counts are carried out as per the defined process and or standard operating procedure and posting of stock count and physical inventory results whilst assisting stores with any investigation.
• Assist stores with the development and implementation of stock loss action plans in conjunction with the Process & Compliance Manager.?
• Monitor all locations to ensure efficient archiving practices in line with Group Internal Audit requirements.

1. Policies & Procedures??

• Develop store procedures in conjunction with the store teams, regional office and Process & Compliance Manager and ensure smooth implementation and compliance checks.?
• Review and where necessary revise and or amend the standard operating procedures as per business requirement and in line with Group Internal Audit.
• Develop procedures for any new territories in line with group and local legislation and ensure that any approved procedures are supported with training for the Administration Assistant and store teams.?
• Review all internal audit reports when published and support the store manager in compiling recommendations and updates to Group Internal Audit.
• Review all store internal audit reports and implement necessary corrective action required.??

1. Business Development

• Support the Operations Manager with all new store opening requirements.
• Identify all IT requirements for each store as per the agreed plan and arrange for all equipment required for the Administration function.
• Support all new joiners to the business with the required training and job support such as Receiving, Invoice Reconciliation, Store Transfers, RGD and RTV Process, Customer Returns, etc to ensure sound operational performance.
• Regular training sessions and updates on standard operating procedures and policies to include all new employees.?

1. Procurement & Facilities Management

• Continuous review of local consumables to ensure stores are in line with budget parameters at all times.
• Support the store teams by ensuring all Health, Safety and Security standards are being achieved in order to minimise risk to the business, employees and customers.
• Support the business with all ARIBA purchasing requirements in order to streamline communication and drive cost savings.

1. Accountabilities?

• The tasks of the role-holder are prescribed in written routines, processes or procedures.
• Typically the work involves concrete tasks, where the role-holder is required to focus on one at a time.
• Where processes are not functioning properly or opportunities are perceived for improvement, the role-holder is expected to report back to higher management before taking action.

1. Time Span of Decision

• One day to three months

1. Resource Complexity

• The output of the role-holder is constrained by the availability of tools, equipment and raw materials.
• The technical knowledge of the role-holder is limited to the immediate area in which they are working.
• The role-holder is responsible for the use of only the equipment and systems used to do their own role and only their own time in performing their role.

1. Problem Solving

• All problems faced by the role-holder are concrete and occur regularly.
• Problems are addressed using methods learned previously and are often overcome by direct trial and error.
• Often the role-holder is provided with guidelines, routines or procedures to solve most of the problems encountered.

1. Discretionary Authority?

• ?The role-holder is required to be watchful of minor changes or variations in processes in which they are involved and to make suggestions for improvement to their line manager. - Most of the changes faced are driven by others at a higher level.
• The role-holder is rarely required to initiate the process or procedural change themselves.

1. ?Internal Collaboration

• ?The role-holder is often able to perform the role largely without collaborating with others.
• Where collaboration is required it is with other front-line colleagues often in the same location and often in close proximity.
• Collaboration is mainly for the purpose of co-ordinating inputs to a fixed process.

1. External Collaboration

• The role-holder is either able to perform the role without external interaction or is required directly to interface with customers personally or remotely.
• Any other external contacts are routine in nature.?

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