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Application specialist

1.00 to 10.00 Years   Riyadh, Saudi Arabia   08 Jul, 2021
Job LocationRiyadh, Saudi Arabia
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryIT Services
Functional AreaNot Mentioned

Job Description

  • Support, troubleshoot, and resolve Banner issues.
  • Assist the SIS architecture team with the implementation, conversion, and customization.
  • Recommend, design, and implement best practices for the streamlining of business processes.
  • Work with end users to understand business process needs and how these translate to technical and configuration requirements.
  • Develop and document technical and functional specifications and requirements.
  • Participate in the design of user interfaces, outputs and reporting solutions.
  • Review and validate technical and functional specifications to insure alignment with identified criteria and configured processes.
  • Keep abreast of new releases of Banner.
  • Assist in the establishment of training schedules, testing schedules, and upgrade windows for all Banner releases.
  • Develop testing strategies inclusive of both functional and technical system components.
  • Participate in the creation of testing criteria, processes, and data to validate functional and technical configurations.
  • Develop and maintain both manual and automated test environments for acceptance, usability, functional, and regression testing.
  • Maintain, develop and execute testing strategies with documented procedures and outcomes in alignment with new product/project developments.
  • Participate in quality assurance reviews and assessments.
  • Consult with technical and functional staff to gather information regarding functions, features, requirements, and controls for consideration in testing.
  • Work with end users to understand business process needs and how these are translated to testing requirements.
  • Review and validate technical and functional specifications to insure alignment with test processes and procedures.
  • To handle and document all technical details of the current setup (AS IS) of Banner systems: INB, SSB, reports, database and job submissions.
  • Communicate with the main application vendor and partners including the escalation of support requests.
  • Perform system health check and performance monitoring.
  • Handle the integration of all external systems with Banner.

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