| Job Location | Riyadh, Saudi Arabia |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Catering, Food Service, & Restaurant |
| Functional Area | Not Mentioned |
Supervising and managing relationships with third-party aggregators or delivery partners. This includes ensuring thatthe aggregator network is effective, reliable, and compliant with the delivery services standards.˙Tracking the performance of aggregators, analyzing key metrics such as delivery times, order accuracy, and customer satisfaction. Identifying areas for improvement and implementing strategies to enhance overall performance.Serving as a liaison between the delivery service and aggregators. Facilitating effective communication, resolving issues, and ensuring a smooth collaboration between the two parties.Negotiating and managing contracts with aggregators. This involves establishing terms, conditions, and service level agreements to ensure a mutually beneficial relationship.Overseeing the training and onboarding process for new aggregators. Providing guidance on the delivery services policies, procedures, and performance expectations.˙Implementing and monitoring quality assurance measures for aggregator services. This includes conducting regular audits, inspections, and performance reviews to maintain high-quality standards.Analyzing data related to aggregator performance and identifying trends or areas for improvement. Using data-driven insights to make strategic decisions and optimize the efficiency of the aggregator network.Addressing and resolving issues that may arise between the delivery service and aggregators, such as disputes, delays, or service disruptions.Generating regular reports on aggregator performance and presenting findings to management. Providing insights and recommendations for improvements or adjustments to the aggregator strategy.˙Ensuring that aggregators adhere to legal and regulatory requirements. Keeping abreast of industry standards and making sure that aggregator practices align with the delivery services policies.
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