Job Location | Riyadh, Saudi Arabia |
Education | High school or equivalent |
Salary | Not Mentioned |
Industry | Other Business Support Services |
Functional Area | Not Mentioned |
Objectives?Manage all job card filing in an efficient, effective and timely manner?Maintain excellent standards of departmental administration?Help Retailer to achieve industry-leading standards of process efficiency?Assist all areas to correctly complete all administrative tasksÿÿMeasures?Effective filing?Departmental administrative costsÿKey TasksÿObjective: Maximize service operation through the use of professional administration techniques?Ensure all administration tasks are completedÿÿObjective: Maintain excellent standards of departmental administration?Assist in job documentation and maintain customer records and follow-up systems?Accurately maintain departmental systemsÿÿObjective: Help Retailer to achieve industry-leading standards of process efficiency?Undertake other tasks and responsibilities as requested by the front-of-house Service ManagerÿKey CompetenciesÿCustomer Focus?Approach every situation with a desire to understand and deliver?Listen effectively and communicate clearly?Take responsibility to ensure nothing is left to chanceOperational Focus?Responding to requests?Use technology effectively?Manage your own performance?Contribute to effective working?Contribute to improved service processesBusiness Focus?Work with other areas of the business to improve Retailer profit and customer care?Appreciate the impact of wider issues on the Retailer and customer?Represent the Dealership brand
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