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Beach Club Receptionist - Hilton Ras Al Khaimah Beach Resort

1.00 to 10.00 Years   Ras Al Khaimah , United Arab Emirates   25 Mar, 2023
Hilton
Job LocationRas Al Khaimah , United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryHospitals /Healthcare /Diagnostics
Functional AreaNot Mentioned

Job Description

As a Beach Club Receptionist, you are responsible for assisting the Recreation Manager and your immediate superior in ensuring, administering and checking the day to day operations of the Beach Club.. What will I be doingAs a Beach Club Receptionist, you will be responsible for greeting guests immediately with a sincere and friendly welcome.

  • Assist guests and clients in an appropriate and timely manner.
  • Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services
  • Ensure clients experience is proficient including bookings, payments, and consultation cards.
  • Adhere to cash handling procedures
  • Interact and communicate effectively with clients, members, team members, guests and management teams.
  • Upsell with latest departmental incentives.
  • Repost accidents, maintenance issues or other incidents.
  • Ensure compliance with all health amd safety regulations.
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by Supervisor based upon the particular requirements of the company:
  • Report all the suspicious persons or activities, hazardous conditions etc to security department.
  • Attend all mandatory meetings
  • Provide general public assistance, instruction and/or guidance for guests.
  • Keep work area neat and organized.
  • Complete all other duties as assigned by supervisor.
What are we looking forA Beach Club Receptionist serving Hilton Brand Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
  • High School Graduate or equivalent required
  • Must maintain a neat, clean and well-groomed appearance
  • Intermediate English language skills
  • Basic computer knowledge
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Previous customer service experience

Keyskills :
Group Registration AssistantAssistant Event CoordinatorResidential Service AssistantClub RepresentativeEducation Information Officer

About Company

Hilton Worldwide Holdings Inc., formerly Hilton Hotels Corporation, is an American multinational hospitality company that manages and franchises a broad portfolio of hotels and resorts. Founded by Conrad Hilton in May 1919, the corporation is now led by Christopher J. Nassetta.

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