Waiter- Only Omanis

Job Description

Company DescriptionAt Anantara we always behave in the following way? We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues. We use our initiative and always find the best way to solve a problem for a guest or a colleague. We work as a team with colleagues across all departments to deliver the highest quality of service on all occasions. We always think of new ways to surprise and delight our guests. We treat guests and colleagues with dignity and respect. Everyone is important. We hold ourselves to the highest standards of honesty and integrity. We are proud to represent our hotel and our country to guests from all over the world. To work as a team with colleagues in all departments, to ensure timely service and a smooth running operation. To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming. Check out with your Supervisor before leaving your station or the floor for any reason To have a full knowledge of the services and facilities provided by the hotel in order 0swer any questions the guests may have. Follow all safety policies to ensure a safe work area Follow all reasonable work-related requests made by a Manager or Supervisor which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the Hotel Maintain your station in accordance with standards at all times Develop a complete knowledge of menus Learn and correctly use the Point of Sale equipment and follow procedures To maintain strict security measures when entering guest rooms, to maintain the privacy rights of our guests. Actively participate in all training meetings, to continually develop professional skills and increase guest satisfaction. Check corridors for trays when returning from taking orders (Room Service) Clean and break down trays in dish area, watching for condiments, salt, pepper, sugars, salt & pepper, etc.HOW YOU CAN SUCCEED IN THIS ROLEWithin Anantara, the top-performing people who do this job always demonstrate the following attitude: Working with Others:

• They always try to anticipate and exceed the needs of customers and colleagues
• They use their own initiative and good judgement to solve problems in a calm and efficient way

• They enjoy working with others to achieve common goals. They volunteer as required to ensure the success of the team
• They act with personal professionalism and integrity at all times

Taking Responsibility:

• They always conduct business honestly and fairly. They keep sensitive information confidential.
• They can prioritise their workload effectively and be organised and structured at work
• They manages their time and pay attention to detail. They know their jobs, and are able to work without close supervision.
• They display a positive attitude, even under pressure. They personally check their work to

ensure its accuracy.QualificationsDiploma in Hospitality with at least 1 year experienceAdditional Information

• Working with Others:? They always try to anticipate and exceed the needs of customers and colleagues? They use their own initiative and good judgement to solve problems in a calm and efficient way? They enjoy working with others to achieve common goals. They volunteer as required to ensure the success of the team? They act with personal professionalism and integrity at all timesTaking Responsibility:? They always conduct business honestly and fairly. They keep sensitive information confidential.? They can prioritise their workload effectively and be organised and structured at work? They manage their time and pay attention to detail. They know their jobs, and are able to work without close supervision.? They display a positive attitude, even under pressure. They personally check their work to ensure its accuracy.

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