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Sales Operations Executive

3.00 to 5.00 Years   Muscat, Oman   07 Dec, 2020
Logicom Distribution
1 Jobs Openings
Job LocationMuscat, Oman
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryIT Services
Functional AreaNot Mentioned

Job Description

Overview The Sales Operations /Order Support Executive is responsible for actively following up on all orders placed to ensure accurate acknowledgements and prompt order shipment information. Perform on-going effective and courteous communication with our internal team.Job Responsibilities

  • Review and edit orders if necessary for errors, discrepancies or omission of information.
  • Monitor order status (Shipping, Booking, and Confirmation).
  • Communicate with Account Coordinator and/or Sales regarding corrections and clarifications requiring their input.
  • Provide Receiving PO/SO numbers for all incoming orders to operations and sales team.
  • Responsible for verification of all orders; ensuring orders are received and shipped on time.
  • Ensure status on all open orders is monitored on a regular basis via the system dashboard.
  • Confirm all acknowledgements daily.
  • Collaborate to provide revenue support, including: pipeline analysis, tracking operating expense and headcount, assisting with transaction processing, etc.
  • Enhance and maintain a core set of standard reports that meet the needs of the business.
  • Produce regular reports to an agreed frequency.
  • Drive the enhancement of data quality and integrity as appropriate.
  • Responsible of loading vendor rebates and special deals in the local system
  • Creating new part numbers when the vendor pricelists get updated every quarter
  • Intercompany sales and purchase transactions
  • Creating pro forma invoices for potential orders
  • Sending licenses/contract copies to partners
  • Responsible for reversals and re-billings

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