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Room Service Supervisor

1.00 to 10.00 Years   Muscat, Oman   02 Aug, 2022
InterContinental Hotels Group
1 Jobs Openings
Job LocationMuscat, Oman
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

As the world?s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental? brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.If you?d like to embrace a wider world of experiences and opportunities, we?d like to welcome you to the world?s most international luxury hotel brand.Located on beach front and with a view of the Hajjar Mountains, InterContinental Muscat is a five-star resort in the heart of the citys residential, government and diplomatic quarter.The hotels Palm Beach Club offers two floodlit tennis courts, a 25-metre olympic size pool, a leisure pool, a fully equipped fitness center, sauna, jacuzzi and easy access to the beach. Local sites of interest include the Grand Mosque, Opera House and Amouage Perfume Factory.To organise and plan the daily duties of the department, train the team on the hotel standards and provide a restaurant quality experience for our guests choosing to dine in their room.Key Responsibilities and Duties:

  • Daily restocking of Minibars in every bedroom
  • Delivery and replenishment of guest amenities on a daily basis
  • Taking room service requests from guests and owning the order from call, to delivery and collection.
  • Maintaining a tidy and organised department
  • Training Room Service team members
  • Attend the daily and weekly communication meetings to keep up to date on hotel business levels and expectations from the Room Service department.
  • Writing the weekly department rota and managing team holidays
You?ll be committed to delivering fantastic customer service, but will also be a competent leader with strong communication skills that mean you can interact with all levels of colleagues and guests.With a flexible approach, and able to quickly adapt to change, you?ll have worked in this environment before and have a real eye for detail. Ideally you?ll have leadership experience in an F&B environment and the proven ability to go the extra mile for our customers.You will be organised and structured and be able to multi-task and prioritise as required

Keyskills :

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