IT Support

Fresher Muscat, Oman 08 Oct, 2020

Job Location	Muscat, Oman
Education	Not Mentioned
Salary	Not Mentioned
Industry	Automotive Dealership & Distributor
Functional Area	Not Mentioned

Installs and configures computer hardware, operating systems and applications
Troubleshoots system and network problems, and diagnoses/solves hardware and software faults
Follows instructions to set up systems or repair faults
Sets up user & sgqt accounts and profiles
Logs all helpdesk interactions
Records, updates and documents requests accurately using the IT service desk system
Works continuously on a task and follows-up to ensure completion
Responds to callouts within agreed time limits
Prioritizes and manages multiple requests effectively
Follows standard helpdesk procedures
Identifies and escalates issues that require urgent attention
Maintains a first-class level of customer service by ensuring effective and professional client service
Communicates effectively with technical and non-technical colleagues at all levels in the organization
Maintains and supports manufacturer, dealer, and sgqts hardware & applications

Keyskills :

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