| Job Location | Muscat, Oman |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
The Crowne Plaza Muscat OCEC is adjacent to the new Oman Convention and Exhibition Centre, an iconic landmark for Muscat and the Sultanate of Oman and will be an integral part of a larger mixed use development including a grade-A business park and shopping centre making it an ideal travel destination for both business and leisure traveler.Conveniently located 10 minutes from the new Muscat International Airport and Al Mouj Golf Course this new-build property will benefit from the purpose-built precinct that has a state-of-the-art exhibition centre with 22,000m of exhibition space. Overlooking the Wadi, this waterway and natural reserve is home to about 260 variety of Oman?s exotic birdlife and extensive parklands.The Crowne Plaza Muscat OCEC will boast extensive meeting and event facilities with a separate function centre that will include a spacious ballroom with terrace, a boardroom and three large meeting rooms with our Crowne Meetings Director to tailor our facilities to suit your event?s needs. The hotel?s master chefs will craft full banquet menus, customised cocktail receptions or refreshing working lunches for your events. The hotel will also benefit from five food and beverage outlets, with majority offering outdoor seating overlooking the invigorating wetland.? Set tables, trays according to type of food ordered and the hotels service standards.? Performs opening and closing procedures established for the department.? Accurately records, pre-checks and picks-up all food and beverage orders.? Check in with guests to ensure satisfaction with each food course and/or beverages.? Responsible for cleaning and removing the trolleys/trays from guest rooms and corridor.? Serves guests their food and beverage in prompt, courteous manner as per the standard sequence of service.? Present physical and accurate check to guest and complete the payment process.? To be able to immediately monitor guest comments and pass on to your Superior, and be pro- active in solving problems whenever possible.? To have a full knowledge of the food & beverage items & their specifications, menu prices, recipes and style of service etc.? To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and also up sell alternatives.? Check with the guest regarding the satisfaction of the meal.? Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.? Complete closing duties, including restocking items, turning off lights, etc.? Perform any other assigned reasonable duties and responsibilities as assigned or as requested by Supervisors.? Basic reading and writing & excellent communication skills.? Food service experience with general knowledge of restaurant operations preferred.? Must be at the minimum age to serve alcohol in line with any local legislative requirements.? Speak with others using clear and professional language
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