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End User Computing Engineer ? Omani National

4.00 to 6.00 Years   Muscat, Oman   19 Jul, 2019
Wipro Limited
1 Jobs Openings
Job LocationMuscat, Oman
EducationNot Mentioned
SalaryNot Mentioned
IndustryInformation Technology
Functional AreaNot Mentioned

Job Description

  • Handling IT operations single handedly
  • Level 1 technical troubleshooting for Desktops / Laptops/ Network / Printers / Office Equipment
  • Customer Management, Escalation Management & Vendor Management
  • Periodical review with customer on operational issues.
  • Respond to customer queries through multiple modes Phone Call, Email.
  • Actively suggest areas for improvement in internal processes along with possible solutions.
  • Perform Scheduled activities as defined

Keyskills :
Troubleshooting Customer Support End User Support Hardware Support IT Technical Support

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