Cluster Senior Sales Manager ? GCC & Corporate

Job Description

Company DescriptionAt Anantara we always behave in the following way? We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues. We use our initiative and always find the best way to solve a problem for a guest or a colleague. We work as a team with colleagues across all departments to deliver the highest quality of service on all occasions. We always think of new ways to surprise and delight our guests. We treat guests and colleagues with dignity and respect. Everyone is important. We hold ourselves to the highest standards of honesty and integrity. We are proud to represent our hotel and our country to guests from all over the world. Ensure that you fully understand the business strategy and positioning of the Anantara brand, and that you are able to effectively articulate this positioning in the marketplace. Maintain a personal up-to-date knowledge on all Anantara product and service offerings, and the products, services, rates and new developments of key competitors, and an awareness of general industry trends. Manage own accounts, secondary to DOSM Key accounts from various segments. Conduct a minimum of 60 Sales Calls a month, 10 Client?s entertainments and site inspections. Record all activities in SFA or S&C. Approach personal sales activities from a strategic perspective, understanding the relative importance and priority of the current account base, and directing personal MICE sales efforts accordingly. Continually review the actual production of each account against the potential for that account, and review suggestions for improvement with department leadership. Focus on assertively establishing new client contacts and developing detailed information on the potential revenues from these accounts. Achieve personal financial and non-financial performance objectives, working with department leadership to ensure these objectives are met. Take responsibility for your own professional development, ensuring that you have the financial literacy, negotiation and face-to-face selling skills needed to successfully do your job. Maintain accurate management status reporting on business results, and associated action planning. Practice effective cost control and adhere to internal procedures for approval of expenditure Actively participate in client familiarization trips, site inspections, MICE sales trips and road shows as required to meet the MICE sales targets of the hotel. Liaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promise Drive opportunities to upsell and cross-sell Anantara products Maintain a full working knowledge of the IT support tools used in the world of sales today, including sales-specific software, property PMS, the Microsoft Office toolset Ensure that all administration is processed quickly and efficiently.Qualifications Proven background in MICE sales in a 5 stars hotel with a minimum of 3 years? experience. Ability to manage the relationship with team members, owners, key corporate and leisure accounts. Ability to manage multiple hotels & resorts, sales strategies, pricing strategy, sales related requirements. English speaking, understand the local market behaviour Excellent communication skills both verbal and written Strong computer related skillsAdditional Information

• Working with Others:? They always try to anticipate and exceed the needs of customers and colleagues? They use their own initiative and good judgement to solve problems in a calm and efficient way? They enjoy working with others to achieve common goals. They volunteer as required to ensure the success of the team? They act with personal professionalism and integrity at all timesTaking Responsibility:? They always conduct business honestly and fairly. They keep sensitive information confidential.? They can prioritise their workload effectively and be organised and structured at work? They manage their time and pay attention to detail. They know their jobs, and are able to work without close supervision.? They display a positive attitude, even under pressure. They personally check their work to ensure its accuracy.

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