| Job Location | Muscat, Oman |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Client Advisor |
| Functional Area | Not Mentioned |
Micro Business Solutions LLC is seeking a Client Advisor to assist clients with business setup, document processing, and administrative support services. This role is responsible for guiding clients through service offerings, answering inquiries, and coordinating with internal teams to ensure timely completion of client requests. The position reports to the Client Services Manager.Key Responsibilities:Respond to client inquiries via phone, email, and in-person regarding business setup services, document processing, and administrative solutionsProvide accurate information on service packages, pricing, requirements, and processing timelinesGuide clients through the completion of application forms and required documentationReview client documents for completeness and accuracy before submission to processing teamsCoordinate with internal departments including legal, PRO (Public Relations Officer), and administration to track client requestsMaintain accurate client records and document logs in the company databasePrepare and send quotations, service confirmations, and invoices to clientsFollow up with clients on pending documentation or payments as neededProvide regular status updates to clients on their service requestsEscalate complex client concerns to the Client Services ManagerSkillsHigh school diploma or equivalent; diploma or certificate in Business Administration, Customer Service, or related field is preferredMinimum 1 year of experience in client advisory, customer service, or administrative support role, preferably in business setup, PRO services, or consultancy environmentProficiency in Microsoft Office applications including Outlook, Word, and ExcelStrong written and verbal communication skills in English; proficiency in Arabic is requiredOrganizational skills with attention to detail and accuracyAbility to manage multiple client requests simultaneouslyProfessional demeanor with a client-focused approachKnowledge of business setup or government documentation processes in Oman is an advantage.
Keyskills :
© 2023 HireeJobsGulf All Rights Reserved
