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Outlets Director- Restauration

1.00 to 10.00 Years   Morocco   23 Aug, 2022
Accor Hotels
1 Jobs Openings
Job LocationMorocco
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Le Movenpick Hotel Mansour Eddahbi ? Palais des congrs ? MarrakechIs currently looking for Outlets DirectorRole SummaryThe Outlet director is responsible for the profitability of the outlet. He/She performs outlet-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance and back-office support. He/She manages inventories, interacts with customers, wait staff and support employees to maximises revenue generation and enhance the customer experience. He/She oversees the recruitment, training and motivation of staff. He/She maintains high standards of quality control, hygiene, health and safety in the dining area.Tasks

  • Administer purchasing and receiving procedures.
  • Analyse service quality and customer satisfaction.
  • Conduct staff performance assessment process.
  • Contribute to innovation process within own scope of work in the business unit.
  • Facilitate compliance with legislative and regulatory requirements.
  • Foster service innovation.
  • Identify and establish internal and external stakeholder relationships.
  • Implement loss/risk prevention.
  • Lead team to implement change.
  • Manage and implement business continuity plans.
  • Manage compliance with food and beverage hygiene policies and procedures.
  • Manage cost and quality controls.
  • Manage crisis situations.
  • Manage food and beverage operations.
  • Manage guest service.
  • Manage site/outlet and equipment maintenance.
  • Manage the customer experience.
  • Manage training.
  • Monitor income and expenses.
  • Optimise workforce for service excellence.
Requirements:-
  • Relevant background suggests Bachelor or master?s degree in hospitality,
  • 4-6 years of experience in F&B in similar
  • Fluent in English both written and spoken. Other languages are a plus
  • Ability to find creative solutions, offering advice and recommendations
  • Personal integrity, with the ability to work in an environment that demands excellence, time and energy
  • Experienced in using IT systems on various platforms
  • Strong communication skills
your experience and skills include:
  • Service focused personality is essential and previous leadership experience required
  • Proven ability to build and maintain good relationships with all stakeholders
  • Communicate thoughts, actions and opportunities clearly with strong networking skills
  • Ability to lead by example, believe in a strong team culture and set the scene for high performance
To find out more about the ACCOR Group, our Culture and Beliefs, then why not visit us at :https://careers.accor.com/

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