Manage Hotel social media channels including Instagram, Facebook, Twitter, while increasing total audience size and engagement.
Curate engaging content in keeping with brand guidelines and Hotel positioning (on-site and off-site)
Monitor social media conversations and insure effective community management of all social media platforms.
Works closely with each department at the Hotel to identify and produce social media content opportunities.
Ensure community management and reviews on OTAs (Google, TripAdvisor, Booking.com, Expedia).
Assist with and coordinate media and influencer visits. Build briefs to support incoming influencer visits ensuring expectations are aligned and the influencer understands the property and brand aesthetic.
Participates in departmental PR and marketing meetings.
Assist in designing of Hotel promotional materials including print, digital, advertising assets and other collateral and insure they are in keeping with Four Seasons image and Brand DNA.
Manage hotel communications including elevator screens, in-room TVs, in-room screens.
Assist with the coordination and production of photo and video shoots.
Manage and ensure up-to-date information and content on Hotel?s website, Mobile App and partner websites.
Be a brand ambassador to Four Seasons at all times, both in and out of the hotel and on personal social media accounts.
Draft and translate Press Releases and Story Starters, ensure they are uploaded to the pressroom and disseminated to appropriate media to secure press coverage.
Create presentation materials and collaterals for Sales & Catering teams.
Should have excellent verbal and written French and English.
Directly assist and perform other tasks or projects as assigned
