| Job Location | Morocco |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
Has responsibility for providing:Level 1 application system support to global business users, applying anagreed set of tools and Live HelpInternal process support for GSC ITS teamsFor Application System Support:.Ensures that problems reported are properly analysed and resolved.Monitors correctness of Global FAQs and SOPs.Contributes regularly to same and follows up with owners to makecorrections where necessary.For Internal Process Support:.Ensures that GSC reporting and internal process requirements aretimely and accurate (note: eventually this role can align with GSC BPMroles).
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