Operational Oversight: Monitor and manage day-to-day operations to ensure all projects are delivered on time, within scope.
Process Improvement: Identify and implement process improvements to increase team efficiency and effectiveness.
Team Leadership: Lead, mentor, and support a team and foster a collaborative and high-performance culture.
Client Communication: Act as a point of contact for key clients to address any operational concerns and ensure satisfaction.
Reporting & Analysis: Develop and track key performance indicators (KPIs) to monitor operational success and provide regular reports to senior management.
