Senior Project Officer | WtPE

Job Description

Project detailsAs part of GIZ?s Waste to Positive Energy program running since 2015, GIZ has collaborated with various municipalities to improve solid waste management practices and promote recycling. The project aims at strengthening the resilience of civil society and local institutions, while creating income generating opportunities for vulnerable Jordanians and Syrian refugees involved in labor intensive material recovery and processing activities. The project aims to a positive impact on the environment and health of municipal residents, while reducing social tension between Jordanians and Syrian refugees that are jointly engaged in all project activities. In order to support GIZ?s WtPE program with a strong accountability mechanism throughout 2020, ACTED proposes to implement the following activities in 8 municipalities across 4 governorates in Karak, Madaba, Irbid (Al Taybeh, West Irbid, Wasatiyyeh, Ramtha, Irbid) and Balqa (Deir Alla):

1. Complaints mechanism, comprising a confidential phone line, spot checks, complaints boxes, focus group discussion, induction and follow up sessions.

ÿThe project will target 1,800 beneficiaries through the Complaints Response Mechanism. ACTED will work with 8 municipalities and at least 5 community based organisations (CBOs) across the governorates. This project will require a high degree of coordination and external engagement by the project team in order to be implemented effectively, building good working relationships with all stakeholders.ÿJob PurposeThe Senior Project Officer supports the Project Manager of ACTED?s Waste to Positive Energy (WtPE) project to ensure the overall success of the project within the time and resources allocated. The Senior Project Officer oversees two project assistants , and helps to ensure the effective and timely completion of project activities in accordance with ACTED and GIZ standard operating procedures (SOPs).Core Duties and Responsibilities:1.ÿÿÿLine management of 2 project assistants.2.ÿÿÿSupport the PM in external engagement with municipalities and CBOs3.ÿÿÿSupport the PM to implement and oversee the ACTED / GIZ complaints mechanism4.ÿÿÿAny other reasonable duties, as requested by line managerÿComplaints Mechanism 1.ÿÿÿEnsure that all resources are in place for the effective operation of the ACTED / GIZ confidential hotline.2.ÿÿÿEnsure that beneficiaries are aware of ACTED complaints mechanism and the hotline through the use of business cards and leaflets, distributed at municipality offices, , and during orientation sessions at the start of each CfW rotation and the follow up sessions at the end of each CFW rotation.3.ÿÿÿReview the complaints / feedback log on a weekly basis and when requested by the PM/AO4.ÿÿÿEnsure, in coordination with the PM and AMEU, that complaints are referred to GIZ in a timely manner and in accordance with project SOPs5.ÿÿÿSupport the PM to foster positive working relationships with CBO representatives, where the focus group discussion implemented , and ensure that proper documentation is in place with each CBO (e.g. MOU, SOPs)6.ÿÿÿMonitor the implementation of focus group discussions (FGD) with beneficiaries, upon the completion of CfW cycles, ensuring that all groups follow the materials / guidelines provided GIZ and that FGD reports are submitted on time7.ÿÿÿEnsure that lessons learned from the field teams, hotline, and focus group discussions are fed back to the PM on a regular basis.Project planning / reporting ÿúÿÿÿÿÿÿÿÿSupport the PM to prepare the work plans / schedules for the project assistant.úÿÿÿÿÿÿÿÿSupport the PM to prepare the Project Management Framework (PMF) on a monthly basis and to review the Budget Follow-Up (BFU) as requestedúÿÿÿÿÿÿÿÿContribute to the drafting of monthly project reports in coordination with the Project Development (PD) department as directed by the PMúÿÿÿÿÿÿÿÿProvide regular and timely updates on progress and challenges to the PMúÿÿÿÿÿÿÿÿSupport the PM to ensure that project records and documents, in particular documents that prove completion of activities (e.g. beneficiary lists, donation certificates, attendance sheets, etc.) are adequately prepared, compiled and filed according to ACTED procedures and donor specific proceduresúÿÿÿÿÿÿÿÿParticipate in communication activities through the regular collection of pictures and stories related to project activitiesúÿÿÿÿÿÿÿÿOperate following the ?do no harm principles? in order to ensure projects are safe for communitiesúÿÿÿÿÿÿÿÿCollect and apply appropriate lessons learned and best practices to current projects, and ensure these lessons learnt are pro-actively shared with supervisor, the AMEU and other team members to apply them in future project development processes.ÿTransparency and InclusionúÿÿÿÿÿÿÿÿSupport the appropriate, achievable and acceptable selection of project beneficiariesúÿÿÿÿÿÿÿÿAdhere to the project communication strategy with communities so that factual, objective and actionable information is provided to project stakeholdersúÿÿÿÿÿÿÿÿHelp to ensure project stakeholders are empowered to participate throughout the project cycleúÿÿÿÿÿÿÿÿSupport the inclusion of the people with specific needs (PwSN) in the project wherever possible, in coordination with the PM and ACTED inclusion focal point .ÿCoordination (internal/external)úÿÿÿÿÿÿÿÿParticipate in regular project team meetings, in Amman and the governoratesúÿÿÿÿÿÿÿÿParticipate in Bi-Weekly Area Meetings (BAMs) when requested by PMúÿÿÿÿÿÿÿÿEncourage and support the field teams to refer unmet needs to other relevant actors, through ACTED referral mechanism, in coordination with PM and Accountability OfficerúÿÿÿÿÿÿÿÿHelp to ensure that project stakeholders have a good image of ACTED thus increasing the acceptance of ACTED?s presence and activities in the project implementation area.ÿHuman ResourcesúÿÿÿÿÿÿÿÿParticipate in the recruitment of project staff (e.g. Project Assistant) when requested by PMúÿÿÿÿÿÿÿÿEnsure that project staff under your responsibility understand and are able to perform their roles and responsibilitiesúÿÿÿÿÿÿÿÿFollow-up the work plans and day-to-day activities of the project staff under your responsibilityúÿÿÿÿÿÿÿÿHelp to ensure, through your actions and leadership, a positive working environment and good team dynamicsúÿÿÿÿÿÿÿÿParticipate in regular appraisals of the staff under your line management .úÿÿÿÿÿÿÿÿAddress interpersonal conflicts at the field level as needed and ensure that issues are reported to the PM in a timely manner.ÿLogistics and SecurityúÿÿÿÿÿÿÿÿSend accurate and precise order forms to logistics in a timely mannerúÿÿÿÿÿÿÿÿHelp to ensure that the project team has adequate assets necessary for performing its duties.úÿÿÿÿÿÿÿÿAdhere to ACTED security procedures at all times.

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