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NOC Supervision Specialist

1.00 to 10.00 Years   Lahore, Pakistan   22 Nov, 2022
PMCL-JAZZ
1 Jobs Openings
Job LocationLahore, Pakistan
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Grade Level: L1Location: LahoreLast date to apply: Nov 25th, 2022What is NOC Supervision Specialist?working in 24 x 7 ? Shifts for fault monitoring, troubleshooting/providing first level support for ongoing issues related to RAN domain.The role reports directly to the Manager RAN Supervision and this team comprises of 12 team members. Key responsibilities

  • Fault Monitoring and reporting for RAN nodes
  • Battery theft reporting
  • Planned Network activities support
  • Preventive Maintenance support
  • Inventory Management support
  • NMS Health Checks
  • Site Database Management
  • Service Requests Handling
  • Health Checks of various platforms/tools
Key Deliverables
  • Multiple Sites Down/Multiple Sites Fluctuations reporting
  • Outage/fluctuations reporting amid power breakdown or bad weather
  • BSC/RNC Alarms reporting
  • Huawei Battery Alarms Monitoring and ATPs
  • Trouble Tickets for single site issues (Telco alarms, fluctuations, prolonged outage, stuck environmental alarms etc)
  • Netcool Health Check for auto escalations
  • Preventive Maintenance: portal and users management being custodians of end-to-end process
  • Database maintenance through Inventory Management portal
  • Site Lock/Unlock requests handling as per SOP
  • Provide support to field teams for Network Planned Activities
  • NOC Live App audit and maintenance
  • UNS Health Check to ensure smooth working of all auto and manual escalations
  • Corrective Maintenance
  • Daily reports
Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

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