24?7 Monitoring of Mission Critical and Financial Applications. ? i-e Transaction processing, Funds transfer, Direct deposit, Web Services and Applications, Mobile apps
Production services verification and ensuring successful delivery
Problem Management (Reporting, Logging, and Tracking till resolution)
Incident Management (Open conf bridge and engage required resources for rectification in case of High severity issues), Escalation, Notification, SOE, RCA
Data analysis (database and logs) ? Reconciliation of data as well
SLA Management (Maintaining Service Level Agreement for clients)
Prepare Business Matrix and Reports for Higher Management
Maintenance Management (Internal/External Notifications, Tracking and Timely Execution)
Maintain different matrix/data to support our daily operations
We are looking for
BSCS/MSCS
Fresh
Skills:
Software Engineering, Databases, Algorithms and Programming Concepts
Familiarity with Solaris, Linux Platforms will be added Plus
SQL, Database management tool like DB Visualizer or other db management tool, strong analytical skills, Test Scenario definition and execution, Debugging of application, problem identification skills
