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Associate IT Manager - Morning Shift

1.00 to 10.00 Years   Lahore, Pakistan   29 Apr, 2022
10Pearls
1 Jobs Openings
Job LocationLahore, Pakistan
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Company Overview:10Pearls is an award-winning end-to-end digital innovation company that helps businesses imagine and build the future. We are proud to announce that 10Pearls was named as winner of the Best Tech Work Culture Timmy Award in Washington DC by Tech in Motion, recognized on the Inc. 5000 Fastest-Growing Companies List, and was ranked the #1 Most Diverse Midsize Company in Greater Washington. We partner with businesses to help them transform, scale, and accelerate by adopting digital and exponential technologies. Our work has ranged from creating highly usable, secure digital experiences, mobile and software products, to helping businesses modernize through cloud adoption and development and the digitalization of their business processes. Our clientele is highly diverse, including Global 1000 enterprises, mid-market businesses, and even high-growth start-ups. But those are just the facts. What makes us unique is that we have true heart and soul. We have a strong focus on a double bottom line and actively support and engage with the communities where we live and work to make the world a better place. In a nutshell, we believe in doing well, while doing good and know how to balance the two.Responsibilities:

  • Manage and ensure smooth running IT operations of the assigned region, including office network, firewalls, servers, internet devices, and computer systems.
  • Assist the Manager IT in running the overall department and working closely with him/her to design, development, implement, and maintain the IT infrastructure to proactively plan for future organizational growth.
  • Manage and maintain record of inventory. Plan procurement of IT equipment and liaise with local peripheral vendors/ISP?s as and when required for IT infrastructure management.
  • Working with the team hands-on, when required, to ensure continuous operations at all times.
  • Train and coach junior team members to conduct their duties effectively. Provide timely feedback to assigned team members about their performance and areas of improvements including goal setting.
  • Supervise team members and manage work allocation to oversee timely resolution of IT support tickets raised by company employees.
  • Keep close eye on information security in the organization and implement information security policies.
  • Proactively identify technical improvement areas and discuss solutions.
  • Have a professional and empathetic relationships with all other organizational teams and act in alignment with organizational needs.

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