| Job Location | Kuwait |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
- Training Senior Specialist (Consumer) (2200001E)Training Senior Specialist (Consumer) - ( 2200001E )DescriptionROLE:To define provide efficient staff training according to the workforce policies and key performance indicators for the Customer Care Department.RESPONSIBILITIES:* Review, evaluate and report on the effectiveness and satisfaction with learning programs and modules on a continual basis and provide recommendations and suggestions for further improvement to ensure learning delivered is up to date and meets the evolving learning needs of employees.* Lead an effective learning need analysis (in conjunction with the line managers) and validation process of stc?s learning requirements to ensure that proposals for optimal cost effective programs are in place.* Ensure that trainings are aligned with broader business initiatives.* Monitor and review the progress of trainees through questionnaires and discussions with managers.* Deliver and coordinate training programs.* Contribute to the communication plan through attendance of regular team meetings, preparation of a weekly status report and attendance at team events.* Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.* Share knowledge and expertise with peers.* Perform other duties as directed by director, manager or other superiorsQualificationsMinimum Qualifications:* Bachelor?s Degree is required* Fluent English and Arabic skills (written and spoken) requiredPrimary Location: Kuwait-stc Head OfficeJob: Senior SpecialistOrganization: 80 CEO OfficeSchedule: RegularShift: StandardJob Type: Full-time Day JobJob Posting: May 17, 2022, 6:35:27 AM
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