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Surgical Product Specialist

4.00 to 6.00 Years   Kuwait   25 Oct, 2023
Mohamed N. Al Hajery and Sons Co. LTD
1 Jobs Openings
Job LocationKuwait
EducationNot Mentioned
SalaryNot Mentioned
IndustryMedical & Healthcare Equipment; Medical Hospital; Pharmaceutical Manufacturing
Functional AreaNot Mentioned

Job Description

Job Purpose:Responsible to deliver exceptional customer service, answering all customer questions and concerns regarding Mohamed Naser Al ? Hajery & Sons Medical Equipment to ensure Customers make the most informed buying choice possible, while complying with Mohamed Naser Al ? Hajery & Sons Policies and Procedures.Product Specialist Activities

  • Continuously expand knowledge of all Mohamed Naser Al ? Hajery & Sons SHC department product lines.
  • Implement and ensure delivery of exceptional customer service in line with Mohamed Naser Al ? Hajery Standards.
  • Answer all questions accurately and address all concerns that the customer may have regarding any of Mohamed Naser Al ? Hajery Medical Product Line up.
  • Ensure to lead Customers to make the correct decision regarding which product is the right choice for their specific needs.
  • Demonstrate product functionality accurately, completely and competently and in line with Mohamed Naser Al ? Hajery Policies and Procedures.
  • Communicate all technical specifications to Customers to ensure awareness of the same.
  • Expand relationships with existing customers by directing and supporting collaborative sales efforts to grow one or more assigned product lines.
  • Close qualified opportunities referred by the Sales Representative, Medical Representatives, or other sales personnel, while actively collaborating with these team members.
  • Lead demand-generating marketing activities in the assigned market for the assigned product specialty.
  • Remain in compliance with regulatory and Mohamed Naser Al ? Hajery & Sons guidelines at all times.
  • Log all customer contacts including contact information for follow-up by SHC Sales Team, when needed.
  • Offer related products and services to new customers.
  • Perform other duties related to the job as assigned by the Direct Manager.

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