Networks, support recruiting, hiring, developing, and retaining high-quality management and associates to fill store profile and succession planning
Leads by example, trains, develops and provides ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.
Organizes weekly staff meetings and daily briefings to recap store performance, and to communicate new company goals and strategies, as well as new store procedures and performance targets
Customer Experience/ Sales
Ensures an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching, and follow-up with team
Maintains visibility and leads by example on the selling floor to answer customer questions and supports all selling functions
Implements all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom.
Drive Sales Profitability
Meets or exceeds profitability expectations for the store in sales, payroll, shrink, and conversion
Creates and executes strategies to maximize store sales and control expenses
ÿOperational Effectiveness
Controls company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc)
Executes and complies with all company policies and store procedures
