Automotive Repair, Spare Parts, & Support Services
Functional Area
Not Mentioned
Job Description
Roles and Responsibilities˙
Supervise all activities related to 3rd parties to ensure delivering their requests in an accurate and timely manner and in accordance to ORP?s set standards.
Meet potential customers and business partners on-site at their locations and to search for new customers to establish new business relations.
Assist in the negotiation of tender and contract terms, present customer quotations, and close the sales.
Handle the communication with 3rd parties to maximize the market share and the overall sales.
Monitor the sales performance of 3rd parties regularly, analyze sales performance (e.g. By category/ sub-category) and communicate analysis results to the Direct Manager and other Concerned Stakeholders.
Handle and resolve any issue related to 3rd parties in a professional and timely manner and ensure communicating their feedback to the Concerned Stakeholders.
Build and maintain solid and positive relationships with 3rd parties at all times.
Continuously analyze the market and the expectations of all relevant customer groups.
Manage and interpret customer requirements and persuade them to purchase the products that will best satisfy their needs.
Ensure that Business to Business orders are being followed up and that the products are being shipped to the concerned stakeholders on time while coordinating with the concerned functions.
Update the 3rd parties with monthly SOA and follow up for collecting payments monthly with coordination with the finance dept.
Build relationships with clients based on trust and respect and the quality of ORP products and services.
Collaborate with internal departments to facilitate client need fulfillment.
Maintaining updated knowledge of company products and services.
Resolve complaints and prevent additional issues by improving processes.
Perform ad-hoc and other duties related to the job as assigned by the Direct Manager.
