Social Media Coordinator

1.00 to 10.00 Years Kuwait 25 Aug, 2021

Job Location	Kuwait
Education	Bachelor's degree / higher diploma
Salary	Not Mentioned
Industry	Retail & Wholesale
Functional Area	Not Mentioned

Creating and publishing content on all social media platforms, including Facebook, Instagram, Twitter, and Snapchat.
Managing social media accounts and promotions.
Build meaningful connections and encourage community members through dialog and messaging
Define most important social media KPIs.
Measure the success of every social media campaign.
Stay up to date with the latest social media best practices and technologies.
Collaborate with Marketing and Sales teams.
Work with copywriters and designers to ensure content is informative and appealing.
Collaborate with Marketing, Sales and Product Development teams.
Manage and oversee social media content.
Review Comments, Direct/Private messages, mentions on Social Media Accounts for complaints and inquiries.
Reply to all Social Media complaints and raise Complaint tickets in the Customer Service Team
Reply to all Social Media inquiries in a polite and dignified manner.

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