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Showroom Manager

1.00 to 10.00 Years   Kuwait   23 May, 2022
Confidential Company
1 Jobs Openings
Job LocationKuwait
EducationNot Mentioned
SalaryNot Mentioned
IndustryRetail & Wholesale
Functional AreaNot Mentioned

Job Description

To manage assigned store, ensure profitability, provide good service and ensure development of employees.

  • Directing and managing the store, leveraging data/reports on financial and operating performance at the store/departments level
  • Coordinating with colleagues in the store and supporting them in managing personnel ensuring effective use of resources and meeting service level standards
  • Communicating to store personnel the corporate standards and correspondent drivers of cost/service level, in order to facilitate and ensure proper behaviors.
  • Ensuring effective application of procedures and polices
  • Monitoring, managing, and controlling costs against the budget, maximizing cost effectiveness of stores operations
  • Ensuring implementation of actions pertinent to store-related shrinkages
  • Providing inputs to Merchandise on customer requirements
  • Ensuring that equipment, infrastructure, etc. in stores are used properly and always maintained in good condition.
  • Supervising the effective implementation of hygiene, sanitation, security, and safety standards, as well as service level standards and ensuring a high level
  • Managing problems related to inspections from ministries ? if any, i.e. municipality, Chamber of Commerce and Industry, etc.
  • customer service both internally and externally
  • Handling and resolving customers and staff complaints/claims
  • Discussing with the line manager stores issues/problems and propose solutions
  • Providing input to budget & Business Plan within departmental guidelines
  • Coordinating action with respect to the approved store recruiting and training
  • Participating and managing staff training and development, recruitment and ensuring that relevant HR procedures are followed.
  • Developing personal and people skills and capabilities through on-going training.

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