Prepare all types of wheelchairs and seating systems/frames and other medical equipments as per the clinical reports and customer requirements.
Ensure proper installation of all machines/equipments including stair lifts, vehicle lifts and other Home Medical Equipment as required.
Examine the medical equipment at Division?s premises in order to diagnose and avoid any malfunctioning of that equipment.
Identify technical errors in all medical equipment and complete repairs within Divisions performance standards and guidelines by minimizing repair costs, repair time and re-work.
Recommend small purchases of items required in the repairing of equipment.
Provide assistance to the management and service engineers in troubleshooting repairs and equipment maintenance.
Resolve and settle complaints to ensure prompt and efficient resolution of all customer enquiries.
Inform the concerned managers regarding operational and maintenance issues associated with their assigned sites.
Ensure on-the-job safety standards/practices by adhering to companies Quality Standards through the maintenance of a clean and safe work area.
Prepare supporting documents of all technical trainings, installations & manuals for different products.
Prepare customer Frequently Asked Questions (FAQs) and suggested answers for Accessibility products.
Plan and organize daily work functions through effective planning and time management in order to achieve service center targets.
