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Senior Engineer IT

10.00 to 12.00 Years   Kuwait   02 May, 2023
Zak Solution
1 Jobs Openings
Job LocationKuwait
EducationNot Mentioned
SalaryNot Mentioned
IndustryCyber & Network Security; IT Services
Functional AreaNot Mentioned

Job Description

  • Coordinating with other departments within the company to ensure that issues are resolved quickly and efficiently
  • Monitoring incoming requests for service desk support to identify trends in requests or complaints that may require further investigation by the team
  • Ensuring that all support requests are logged in a database so that they can be tracked and managed
  • Managing the team of support technicians or agents who provide technical support to internal and external clients.

Keyskills :

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