Job Location | Kuwait |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Heavy Industry & Metallurgy |
Functional Area | Not Mentioned |
Job Responsibilities? Deliver on sales and customer satisfaction objectives ? Maintains good relationships with customers by meeting and exceeding their expectations ? Answers customers? questions on the phone or introduces or refers callers to the appropriate person ? Ensures customers? awareness of all products and services available ? Resolve complaints with sensitivity and involve others when needed ? Addresses customer hesitation and resistance ? Calculates cost allowances, fees, financing costs and down payments to arrive at the price of a vehicle ? Ensures that the details of all vehicle transactions are accurately documented and registered ? Conducts a memorable hand over with the customer ? Networks by asking for referrals and following up on prospects (telephone prospecting/canvassing) ? Prospects for new customers ? Captures prospect information and maintains a prospect database ? Communicates with customers periodically to ensure that positive relationships are maintained ? Follow the Order-to-Delivery process to ensure customer satisfaction
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