Sales Assistant

Job Description

Job SummaryThe role holder will be responsible for products and services to customers with the aim of maximizing sales opportunities and providing exceptional service.AccountabilitiesCore ResponsibilitiesDescribes product features and benefits; demonstrates the use and handling of the productEducates clients on brands quality standards and specificationsAdvises customers on product ranges best suited to their needs; Answers customers queries to help them make a decision on the purchaseProvides information to customers on warranties, features, specifications, maintenance and care of products.Ensures customers needs are met, complaints are resolved (or escalated) and customer service provided is of exceptional standardMaintains awareness of new product launches, promotional events and salesAchieves sales targets by using sales techniques, up-selling and cross sellingEnsures promotions and pricing are accurate and in line with company standards and policiesComputes sale prices and discounts as applicable; Maintains sales recordsReceives and processes cash, changes and credit payments and generates invoices and receiptsOperates as a cashier and be consistently accurate in money handling (in case applicable)Follows the stores after sales processes and ensures full adherence to repair/return policies and proceduresAdheres to loss prevention, inventory controls and standard operating procedures of the companyProvides assistance in store merchandising in product placement and arrangementEnsures the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all timesSelf-ManagementDefines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the yearTakes ownership of his/her own learning agenda by identifying development needs in consultation with the manager and agreeing on the individual development plan which goes beyond just training and developmentKeeps abreast of professional developments, new techniques and current issues through continued education and professional growth REQUIREMENTS: Educational Qualifications and CertificatesHigh School/ DiplomaExperienceA minimum of 1 to 3 years of relevant experienceSkillsLanguage skillsFluent English (written and spoken)Hindi and/or Arabic skills in an added advantageAdditional skillsProduct/brand knowledgeInterpersonal skillsCustomer service orientation

Keyskills :

About Company

Established in 1978, by the Baker family who still own and manage the company today, Gulf Marketing Group is one of the Middle Easts leading, family owned companies. Gulf Marketing Group operates regionally, across the GCC and boasts a diverse portfolio of brands, retail outlets and services. Gulf Marketing Group subsidiaries operate in key sectors such as retail and distribution of sporting goods and lifestyle brands, health and fitness, food and food processing, integrated 3PL logistics, real estate, healthcare and pharmacies, education and technology. Since 1978, Gulf Marketing Group has introduced more than 90 international brands into the Middle East, as well as building the reputation of our homegrown brands as reliable and quality driven companies.

We are proud to be one of the top 10 retailers in the Gulf region with:

• More than three decades experience managing international brands in local environments


• A prestigious portfolio of world class brand partners


• Anchor tenancy in all major GCC shopping malls


• A proven track record of securing exclusive retail and distributor agreements


• An experienced management team


• Strong customer relationships