Re-direct calls as appropriate and take adequate messages when required.
Answer all incoming calls for appointments and handle caller?s enquiries whenever possible.
Receive, direct and relay telephone messages and fax messages.
Maintain a phone directory of all numbers and extensions pertaining to Andalus Electronics.
Register all visitors and maintain a detailed log of visitor and guest entry / exit times and dates.
Deal with complaints or problems effectively and promptly ensuring compliance with the set Policies & Procedures of Andalus Electronics, and report the following to Direct Management.
Maintain security by providing visitor passes and directions to authorized guests and visitors to various departments.
Maintain safe and clean reception area and waiting rooms by complying with procedures, rules and regulations.
Ensure that guests are greeted and well-received, and are effectively guided to waiting rooms or offices.
Perform ad-hoc and other duties related to the job as assigned by Management.