Postpaid Services Executive

Job Description

- Postpaid Services Executive (2200000T)Postpaid Services Executive - ( 2200000T )DescriptionRole:responsible of all tactics of acquisition, stimulation, promotions & the new products/services targeted towards post-paid current and potential customers in an effort to in achieving post-paid subscriber number and revenues.Resposnibilties:* Support the Manager in the implementation of the Post-paid Segment strategy and plans in order to ensure alliance with the company?s business line needs and objectives.* Support the development of marketing (Post-paid Segment) policies, procedures and guidelines and participate in overseeing their implementation.* Support the manager in developing the budget related to Post-paid Segment and monitor financial performance versus the budget.* Participates in the development of strategy / tactics for attracting customers at the most efficient and competitive cost, ensuring achievement of post-paid subscriber and revenue objectives for the segment.* Ensure that the segment?s plan is aligned with the customer experience strategies.* Execution of the detailed roadmap for postpaid products and services that help to meet subscriber and revenue targets. ? Participate on pricing decision for the post-paid segment portfolio & recommend propositions and promotions.* Collect customer feedback on value propositions/ promotions and coordinate for market testing in order to consider refinements for the post-paid products and services before launch.* Establish and monitor customer programs to help the Marketing teams optimize existing base revenue, conduct customer behavior analysis and recommend initiatives for service diversification.* Develop programs to move post-paid customers from early lifecycle to loyal customers.* Assist the supervising manager in establishing the business cases for development of new products &services and coordinate with the Finance team to receive feedback on viability of the recommendations.* Coordinate with the sales team to draw the sales and business rules of new products and services.* Prepare Marcomm and PR briefs, as well as initial content for ?Above the Line? and ?Below the Line? communications to address the target market requirements.* Keep abreast of post-paid segment market developments and analyze competitor reports / customer surveys to ensure improvement of stc?s products and service provisions for the post-paid market.* Prepare training materials and conduct training presentations to the Marketing teams and concerned departmental colleagues for each new product and service to be launched in the post-paid segment market.* Obtain approval to the customer policy including the credit policies? eligibility criteriaQualifications* A Minimum of 6 Years of relevant experience* Fluent English and Arabic skills (written and spoken) required* Bachelor?s Degree is requiredPrimary Location: Kuwait-stc Head OfficeJob: ExecutiveSchedule: RegularShift: StandardJob Type: Full-time Day JobJob Posting: Apr 6, 2022, 12:16:09 PM

Keyskills :