Payroll Officer

Job Description

Job PurposeResponsible for delivering all Human Resources Services such as personnel files, time & attendance, payroll preparation, leave, transfer, resignation and termination, business travel & loan activities, and ensuring the implementation of the same in a timely and effective manner.Key Roles and ResponsibilitiesPolicies and Procedures?Implement the HR Department?s set policies and procedures and comply with the other policies of the company.Human Resource Transactional Activities

• Deliver effective HR transactional services related to employee?s leave, transfer, business travel, ticketing, loans, salaries, premiums, penalties, promotions, provision of benefits, end of service and contract renewal as per the labor law and the company?s policies & procedures.
• Implement any employees? status changes and updated data on a monthly basis (salaries/ Benefits increments, deductions, invoices, etc.) into the payroll system.
• Utilize relevant technology to improve service delivery and overall customer service ensuring feedback and satisfaction is measured and monitored.
• Coordinate with the government relations officer regarding the processing of approved government relations requests such as immigration, licenses, visas, etc.
• Perform other duties related to the job as assigned by the Direct Manager.

• Process approved leaves (vacation, personal, and sick leave), working hours and overtime of the pay period.
• Process necessary deductions, additional pay from the current and prior pay period and prorate employees salary and pay for the specific number of days worked during a pay period.
• Verify timesheet, attendance, hours worked and post information onto designated records.
• Record employee information, such as transfers and resignations, to maintain and update payroll records.
• Process payroll, final settlements and employee?s advance leave payments, print reports to verify the payroll results, correct detected errors, generate the direct deposit file and forward the bank deposit file and payroll sheet to the Finance Department for processing.
• Process salaries in order to be paid through cash, cheque or transfer remittance instructions to the bank (Bank Transfer Letter) and send statutory reports to the Bank and the Ministry of Social and Labour Affairs.
• Ensure that pay slips are delivered to employees, either through email or hardcopy in a timely manner.
• Review salary computation, and other information to detect and reconcile payroll discrepancies.
• Resolve employee issues related to payroll activities in a timely manner.

• Review, discuss and resolve employee problems and complaints in area of responsibility by meeting with employees to receive information on the problem and co-coordinating resolutions with other departments and individuals.
• Perform employee relations duties, including dealing with refereeing disputes, grievance, and administering disciplinary procedures.
• Collect employee?s feedback and suggestions by conducting relevant surveys in order to maximize employees? satisfaction.
• Administer the separation process, prepare employee separation notices, and conduct exit interviews to analyse deficiencies and/ or trends.
• Maintain regular and clear communication with employees through newsletters or company websites and respond clearly to employee?s questions/ concerns about workplace issues such as employment concerns (in coordination with the recruitment Senior Officer), company HR policies, payments, etc.to ensure that employees acquire a clear understanding about the same at all times.

• Develop and maintain employee?s database that contains all employee information (promotions, sick days taken, vacation days accrued, etc.) in order to ensure an efficient retrieval of information when needed.
• Perform other duties related to the job as assigned by the Direct Manager.

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