Support captains through different channels (Facebook, Whatsapp, Phone Calls)
Call captains randomly and check if they need help
Help in engagement activities with captains
Recruit, onboard and do captain training
Onboard new suppliers
Do car check-ups and make sure that captains are following quality guidelines
What youll need
Ability to get hands-on in a complex operational environment
Ability to manage multiple tasks and work to tight deadlines
Confident, outgoing, and with a predisposition to teach others
Good technical proficiency, literacy skills, and a competent computer user
Ability to effectively troubleshoot problems and work collaboratively within a team environment
Excellent technical proficiency, literacy skills, and a competent computer user
Experience working in a similar role & within the technology industry/start-up environment is highly desirable
Must hold a bachelors degree
Where youll be
Even though we are working remotely, we are strong believers in collaboration and the power of building social connections with our teams. For that reason, our offices are still open and provide plenty of collaboration-friendly spaces at times when teams need it or if you need a quiet space to work outside of home.
You?ll be working in the location you?re hired from. Due to legal and compensation considerations, you will need to be based out of the country you?re hired from as your primary work location.
