| Job Location | Kuwait |
| Education | High school or equivalent |
| Salary | Not Mentioned |
| Industry | Telecommunications |
| Functional Area | Not Mentioned |
Purpose of Job Position:Day to day management of all network infrastructure and service provision componentsMain responsibilities:- Reporting tasks.- Keep KPIs and KQIs related to Job Position.- Utilization of network management tools for monitoring network status to ensure maximum network and service availability.- Coordination of planned interventions on the operational network, ensuring they are all carried out in a controlled timely manner with minimum service downtime.- Technical liaison with other departments and partners involved in the delivery of service, to improve performance and resolve service downtime and network problems.- Resolving customer related issues.- Analysis of data from the network management systems for traffic and performance statistics and production of management reports.- Devising and implementing preventive maintenance techniques.- Answering customer calls when Customer Care Dpt. is not operating.- Performs other related duties as required.
Keyskills :
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