| Job Location | Kuwait |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Secretary / Front Office |
| Functional Area | Not Mentioned |
Mall ReceptionistJob Location : KuwaitResponsibilities:•Greet and welcome guests as they arrive at the mall, ensuring a positive first impression.•Manage incoming calls and direct them to the appropriate departments or personnel.•Provide accurate information regarding mall services, events, and promotions to visitors.•Assist in coordinating events and activities within the mall, working closely with event organizers.•Handle customer inquiries and complaints effectively, ensuring a satisfactory resolution.•Maintain the reception area, ensuring it is clean, organized, and welcoming.•Monitor visitor access and issue visitor passes as necessary.•Collaborate with security and management teams to ensure the safety and comfort of all guests.•Perform administrative tasks as required, including data entry and report generation.•Stay updated on mall policies and procedures to provide accurate information to guests.Preferred Candidate:•Fluent in English and Filipino, with excellent verbal and written communication skills.•Previous experience in a customer service or receptionist role, preferably in a retail or hospitality environment.•Strong interpersonal skills, with the ability to build rapport with diverse groups of people.•Proficient in using office equipment and software, including phones, computers, and MS Office.•Ability to handle multiple tasks simultaneously while maintaining attention to detail.•Positive attitude and a professional appearance, representing the mall effectively.•Strong problem-solving skills and the ability to remain calm under pressure.•A team player who can work collaboratively with others to achieve common goals.•Flexibility to work various shifts, including weekends and holidays as needed.•Knowledge of mall operations and customer service best practices is a plus.
Keyskills :
office equipment and software including phones computers and MS Office
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