hireejobsgulf
Register for Job

Logistics Manager

4.00 to 0.00 Years   Kuwait   20 Dec, 2020
Confidential Company
1 Jobs Openings
Job LocationKuwait
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryCatering, Food Service, & Restaurant; Distribution, Supply Chain & Logistics
Functional AreaNot Mentioned

Job Description

Job Responsibilities

  • Leads, develops and coaches team:
  • Provides clear expectations, feedback and recognition
  • Participates in the hiring/selection process
  • Writes and conducts performance evaluations and progress reports
  • Handles associate relations issues
  • Delivers results in line with the following key metrics/accountabilities:
  • Associate retention
  • Client loyalty and retention objectives
  • Revenue and gross margin objectives
  • Service turnaround times and work processing deadlines (state and internal)
  • Productivity objectives
  • Quality objectives
  • Builds a culture around operational excellence core capabilities of data based decision-making, shared responsibility and accountability, engaging in healthy feedback, driving process improvement, and continuously enhancing our client experience.
  • Applies Quality Management and Business Process Improvement principles. Facilitates continuous process improvements for the department and the company as a whole. Fosters environment for associates to participate in process improvement efforts.
  • Designs, implements and monitors internal processes, procedures, and measurement systems to ensure production, accuracy, client experience and regulatory requirements are satisfied.
  • Acquires and maintains expertise on regulatory requirements. Plays a lead role in modifying services to accommodate changing regulatory requirements.
  • Actively participates in business planning, new service development, partnership development, and other tactical departmental processes and procedures to identify service enhancements and internal productivity gains.
  • Maintains ongoing communication and positive working relationships with all associates, clients, business partners, vendors and J. J. Keller departments to resolve service issues and other concerns in a fair, consistent and timely manner.
  • Carries out responsibilities in a fair, ethical and non-discriminatory manner and ensure that staff follows these same guidelines.
  • Enforces and supports all company and department policies, procedures, and initiatives. Fully support the companys commitment to safety and the environment and strive to maintain a clean, healthy and safe workplace.
Experience:
  • 5+ years of experience in a services delivery or customer service environment.
  • People leadership experience preferred.

Keyskills :

APPLY NOW

Related Jobs

© 2023 HireeJobsGulf All Rights Reserved