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IT Help Desk

1.00 to 2.00 Years   Kuwait   20 Apr, 2021
Hydrotek Engineering Co.
1 Jobs Openings
Job LocationKuwait
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryAccounting
Functional AreaNot Mentioned

Job Description

  • Data Entry Asset Management
  • Document Management
  • Presales ? Obtaining quotation and further correspondence with IT Vendor.
  • Serving as the first point of contact for employees seeking technical assistance over the phone or email.
  • Direct unresolved issues to the next level of support personnel
  • Record events and problems and their resolution in logs
  • Follow-up and update customer status and information
  • IT Support & Troubleshooting
  • Performing remote troubleshooting through diagnostic techniques and pertinent questions

Keyskills :

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