Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
Enable faster and smarter business processes and implement analytics for meaningful insights
Partner with internal and external partners to communicate project status, activities, and achievements
Monitor datacenter health using preexisting management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed
Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments
Interact with the help desk and other teams to assist in troubleshooting, identify root causes, and provide technical support when needed
Perform routine/scheduled audits of the systems, including all backups
