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Help Desk Technicain

1.00 to 10.00 Years   Kuwait   05 Jun, 2022
Confidential Company
1 Jobs Openings
Job LocationKuwait
EducationNot Mentioned
SalaryNot Mentioned
IndustryTelecommunications
Functional AreaNot Mentioned

Job Description

  • Conducting face-to-face interviews, over the phone, or through electronic customer surveys
  • Assisting customers in overcoming the problems they face and providing adequate answers to all their inquiries
  • Providing support and assistance to the companys employees and customers
  • Solve technical problems for customers and employees
  • Communicate with customers through various means and communication sites
  • Maintaining a positive approach in dealing and showing interest in dealing with problems
  • Determining the priority of problems, issues and complaints to be dealt with.
  • Achieving and ensuring customer satisfaction and providing all information
  • Maintain records of customer communication, transactions, comments and complaints
  • Directing installation engineers in cases that require it

Keyskills :

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