Ensure team members have current knowledge of the booking systems, meeting rooms, site facilities, local area, and other general product knowledge necessary to perform their duties
Manage daily and quarterly meeting room requests and co-ordinate the booking of meeting rooms making effective use of the room booking system
Handles the phones and the reception desk
Assembles and summarizes information as required
Prepares charts, graphs and tables for presentation or inclusion in reports
Ensure consistent high standards of customer service across all UK NAP receptions
Develop and oversee processes and procedures such as Reception manuals, templates, Standard Operating Procedures
Strive for continuous improvement in the way the Reception team assist the business as a whole
Investigate better management systems where applicable ? such as telephone statistics, staff contact information etc
Develop and share best practices between Reception teams other Facilities staff as applicable
Solid written and verbal communication skills.
Remarkable ability to handle MS Office tools for completing the required and assigned organizational tasks and duties.
Sound command on effective management of existing tasks to enhance work output and create a smooth flow of in-house operations.
Experienced professional with a proven record of managing administrative activities and improving company productivity.
An enthusiastic professional with an ability to perform multiple tasks after analyzing various company parameters.
Adhering to corporate etiquettes by following appropriate dressing style and presentation.
