Food & Beverage Manager

Job Description

Bringing True Hospitality to the world. We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG?, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions , recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there?s countless opportunities at your fingertips. We?re growing; grow with us.As Food and Beverage Manager, you?ll manage food and beverage operations to ensuring quality service and standards are maintained to deliver a memorable guest experience. Always following government regulations concerning health, safety or other requirements. People ? Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers ? Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues ? Train colleagues to make sure they deliver with compliance and to the standards we expect ? Recommend or initiate any HR elated actions where needed Guest Experience ? Make sure all food and beverage equipment is in operational condition and regularly cleaned ? Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs ? Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction Responsible Business ? Manage hotel food and beverage marketing programmes and participate in and maintain system-wide food and beverage marketing programmes and promotions ? Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with Executive Chef ? Make sure food and drinks are secure and stored safely - always keep stock replenished to minimise waste ? Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment ? Other ad-hoc duties - unexpected moments when we have to pull together to get a task done ? Financial ? Help prepare the hotel?s annual budget and the setting of departmental goals ? Monitor budget and control expenses with a focus on food, beverage and labour costs ? Working with the catering office, identify additional sales opportunities to enhance revenue ? Drive promotions that deliver great dining experiences for guests at a good value ? Make sure credit and financial transactions are handled in a secure manner ?? Some college and/or advanced training in food and beverage management? Minimum of 4 years experience in the hospitality industry, with an emphasis on food and beverages, including managerial experience, or an equivalent combination of education and experience? Bachelor?s degree / higher education qualification in Hotel Management, culinary arts, or related field preferred? Exceptional organizational, leadership, problem-solving, and communication skills.

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