Employee Communication Officer

Job Description

Employee Communication Planning and Delivery? Develop and implement an employee communication strategy for KFH to support organizational change, employee engagement and organizational performance in coordination and alignment with the respective HR functions and other areas within the bank.? Develop and implement staff communication campaigns to support key HR strategic objectives and organizational change strategy in addition to other organization wide communications as requested.? Create high-quality, compelling, and focused communication materials that aim at establishing confidence, trust and engagement with employees. This includes presentations, online content, newsletters, emails, memos, videos, websites, and other distribution channels in coordination with the assigned agency.? Develop and execute communications that help align KFH employees to organizational objectives and strategy, enabling them to work more effectively and efficiently.? Support the creation of an inclusive and positive working environment through actively advocating change management efforts and positive organizational culture.? Work with various stakeholders and leaders across KFH to keep abreast of employee-relevant developments and trends in order to communicate with impact and ensure achievement of desired objectives.? Track effectiveness of employee communications, manage feedback channels, and utilize information to make recommendations to improve communication strategies.? Control tone and style of all employee communications and review all employee communication materials prior to dissemination to ensure accuracy, clarity and appropriateness.? Develop templates for standard communications in order to ensure consistency and alignment to corporate image and strategic objectives.? Ensure consistent employee awareness on any changes or developments linked to HR strategy to provide an HR centralized point for communication.? Work on developing the yearly communication calendar in coordination with HR functions and bank wide reoccurring requests and manage the timely execution of it.? Work on developing and maintaining the Communications Guideline Document which dictates the science that governs the communication workflow, look and feel, tone of voice, approach, common word dictionary, etc.? Work on a day-to-day basis with assigned marketing agency for developing the communications and ensure that all timelines as noted within the calendar are met.? Ensure that quality of delivery and look and feel of communication materials are in line with the general direction of the bank and the vibe required for the communication. Works on escalating to workflow head when general quality is not met / timelines are being pushed above the threshold put in place.Continuous Improvement? Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ?international leading practice?, improvement of business processes, cost reduction and productivity improvement.Policies, Systems, Processes & Procedures? Recommend improvements to functional procedures and implement instructions and controls covering area of activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.Quality, Health, Safety, & Environment? Ensure compliance to all relevant quality, health, safety and environmental management procedures and controls within a defined area of activity to guarantee employee safety, compliance, delivery of high-quality products/service and a responsible environmental attitude.Related Assignments? Perform other related duties or assignments as directed.? Key decisions having significant impact on the role are referred to the line manager for approval before implementation.? The jobholder exercises authority as per the level established by the KFH management and stipulated in the authority matrix.

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